Delivery

Pérola Beauty Shipping Policy

At Pérola Beauty, our goal is to make sure your order arrives quickly, safely, and smoothly.

Shipping Within Hungary

We currently ship exclusively within Hungary through our trusted delivery partners: GLS and MPL.

Shipping Methods

🏠 Home Delivery (Online Payment)

Free shipping
Estimated delivery time: 2 business days

📦 Cash on Delivery

Fee: +950 Ft
Estimated delivery time: 2-4 business days

Processing Time

Orders are usually processed and shipped within 1-2 business days.

Please note:

  • Orders placed during weekends or public holidays will be processed on the next business day.

Order Confirmation & Tracking

  • After placing your order, you will receive a confirmation email.
  • Once your package has been shipped, you will receive a tracking link so you can follow your order every step of the way.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at:

📧 client.perola@gmail.com

To help us assist you faster, please include:

  • your order number
  • a short description of the issue

We will always do our best to help resolve the situation.

Shipping Times & Delays

The estimated shipping times provided are for informational purposes only and are not guaranteed delivery deadlines.

While we always do our best to ensure fast delivery, delays may occasionally occur due to:

  • courier service issues
  • increased order volume
  • other circumstances beyond our control

Delivery delays alone do not qualify for refunds or cancellations unless the delay is significant and the order is not delivered within a reasonable timeframe.

💖 Your Order Matters to Us

At Pérola Beauty, we want your order to be more than just a delivery - we want it to feel like a great experience from the very first moment.